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Viewing / Modifying Catch-All and Forward Accounts

In the example above you will notice a small C F shown beside info@mydomain.com

This indicates that info@mydomain.com is a Catch-All and Forward address. Click in the C to display an explanation of Catch-All as shown.

FIG. 1-28

You can also click on the F to display what address the email is forwarded to as shown below.

FIG. 1-29

Modifying an existing Email address to be a Catch-All and/or Forward

At this time, the system does not allow you to change an existing regular email account to be a catch-all or forward. To accomplish this, you will need to delete the address and re-create it as a catch-all and/or forward.

NOTE: If you choose to perform this task, it is recommended that you first check your mail one more time for that address before proceeding to delete and recreate the account. Deleting and recreating the account will not retain the mail that is presently in that mailbox.

Note: Changes you make in SMART MAIL are not instant. Our provisioning system will provision your changes every 5 minutes.



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Article No. 62
Created: 06:47 PM 04.14.04
Author: Support

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